Know every customer
Keep contacts, companies, notes and commercial history connected to the correct records.
Managed CRM software for growing businesses
Replace scattered spreadsheets, emails and disconnected systems with one organised CRM.
IPcom CRM brings customers, companies, sales opportunities, communications, campaigns, billing and connected business activity into one secure workspace.
✓ Managed setup
✓ Irish support
✓ Flexible billing
Powered by the CRM we sell
We use IPcom CRM to run the customer processes behind our own sites.
Website enquiries, package requests, follow-up, customer records and support converge here. The integrated process we recommend is the one we rely on ourselves.
Build an integrated package →
Website & enquiries
Package requests
Customer records
Follow-up & support
IPcom CRMIntegratedProcesses
One managed CRM
Customer and company records
One commercial view
Leads, opportunities and billing
One communication history
Enquiries, replies and campaigns
Built to grow
Connections and bespoke workflows
A clearer way to run your business
Keep the information your team needs in one structured place.
IPcom CRM gives small and growing businesses a practical system for managing relationships, sales activity, communications and recurring commercial work.
Control the sales journey
Move opportunities through clear stages and keep the next action visible.
Keep communications together
Preserve enquiry and reply context instead of searching through separate inboxes.
Understand commercial activity
Connect subscriptions, invoices, payments and account history to the customer relationship.
From enquiry to customer
A sales process your team can actually follow.
Record new enquiries, qualify opportunities, track value and probability, and move work through a consistent sales process.
- Leads and opportunities
- Company and contact relationships
- Defined opportunity stages
- Expected values and closing dates
- Won, lost and reopened workflows
Connected business information
Bring customer activity and communications together.
IPcom CRM is designed to connect the information surrounding a relationship rather than leaving each part in a separate system.
- Customer and company records
- Structured conversations
- Email marketing and consent controls
- Subscriptions, invoices and payments
- Optional supported marketplace connections
Managed from the beginning
We provision and configure your CRM with you.
This is not an empty account that leaves you to work everything out alone. Each installation is prepared for the customer and package selected.
Requirements review
We confirm your users, processes, priorities and any initial data requirements.
Managed configuration
Your CRM installation and applicable access are provisioned for your business.
Onboarding
We help you understand the core workflow and get your team started properly.
Ongoing support
Support and future development can continue as your business requirements develop.
Packages for different stages
Start with the capacity your business needs.
Choose monthly, three-month, six-month or annual billing. Longer terms include clear savings compared with monthly billing.
CRM Essential
Core customer, company, sales and communication tools for a small team of up to five users.
CRM Business
Expanded commercial, campaign and workflow capability for a growing team of up to fifteen users.
CRM Professional
Higher-capacity workflows and integrations for more complex operations with up to twenty-five users.
Limited soft-launch offer
Ask about the Founding Customer package.
A limited managed-launch package is available for the first ten qualifying customers. Contact IPcom to discuss suitability and availability.
Ready to organise your customer and sales activity?
Review the packages, explore the demonstration system or talk to us about the right starting point.